What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 2–7+ years in Solutions Engineering Sales Engineering Solutions Architecture Technical Support or similar customer-facing technical role
- Strong understanding of REST APIs SDKs and integration workflows
- Comfortable troubleshooting technical issues and communicating with developers and business stakeholders
- Experience supporting enterprise customers through complex technical sales cycles
- Builder mentality with experience creating demos documentation and scalable processes
- Startup experience is a plus
- Experience in digital assets blockchain fintech infrastructure or modern payments is preferred
Nice to have
- Customer-facing
- Technical problem solver
- Clear communicator
- Collaborative
- Startup-minded
- Builder mentality
Day to day
- Partner with enterprise customers to understand technical needs and uncover integration opportunities.
- Lead technical discovery sessions and product demonstrations that clearly explain complex solutions.
- Design integration approaches and act as the communication bridge between customer engineering teams and internal product and engineering teams.