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Solutions Engineer
Skills
DevopsAnalytical SkillsSalesSolutions EngineeringCI/CDCloud PlatformsAWS
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 2–5 years of experience in solutions engineering sales engineering technical account management or a similar customer-facing technical role
- Strong technical foundation with the ability to run demos support POCs and troubleshoot customer problems
- Familiarity with CI/CD DevOps cloud platforms AWS Azure or GCP or application/software security
- Comfort leading vendor security assessments and engaging with customer security teams
- Excellent communication skills with the ability to explain technical concepts to engineers and decision-makers
- Prior early-stage startup experience and comfort in a hands-on zero-to-one environment
- AI-native mindset
Nice to have
- Security background
Day to day
- Run customer demos and clearly communicate the technical value of the platform
- Answer technical questions and support customers throughout proof-of-concept evaluations
- Lead vendor security assessments and respond to customer security and compliance requirements
- Build onboarding plans and guide customers through onboarding and implementation
- Troubleshoot customer issues and serve as a trusted technical point of contact
- Drive customer education and enablement so customers get lasting value from the product
- Partner closely with the founders and sales team to shape how the function operates