Solutions Engineer

Skills
BusinessExecutive TeamNew Business OpportunitiesOperationsPresentationsSalesSales Processes
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 3 or more years of experience working at or with a transit agency
  • Genuine love of transit
  • Understanding of transit passenger information planning operations and data standards
  • Strong analytical skills and a love of data
  • Strategic mindset and problem-solving ability
  • Strong proactive communication skills
  • Creativity in helping customers see value
  • Strong organizational skills and ability to manage multiple agencies
  • Ownership-driven approach to resolve issues
  • Comfort with ambiguity and ability to work autonomously
  • Ability to travel on average once a month

Nice to have

  • Mission-oriented
  • Collaborative
  • Creative
  • Analytical
  • Proactive
  • Organized
  • Autonomous

Day to day

  • Lead product demonstrations for transit agencies operators consultancies and partners, clearly showing how Swiftly’s tools deliver value
  • Partner with Account Executives and Account Managers to shape strategy pitch and positioning while overcoming customer blockers
  • Organize and run onsite workshops pilot programs and customer-facing sessions that build trust quantify impact and support revenue growth
  • Translate complex engineering and transit concepts into accessible guidance for technical and non-technical audiences
  • Build productive relationships with agency staff and internal teams and serve as a technical resource throughout the sales cycle