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Solutions Engineering - Post-Sales

Skills
Computer ScienceProgramming LanguagesBusinessBusiness DevelopmentBusiness InsightsCustomer SupportEcosystem
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 3 - 5 years of experience in Solutions Engineering Sales Engineering Engineering Support or Software Development
  • Bachelor's degree in Engineering Computer Science Information Technology or related field or equivalent experience
  • Experience in a technical field such as software engineering data analysis or systems integration with customer-facing roles
  • Technical knowledge of telematics IoT APIs and related technologies
  • Experience with programming languages such as Python SQL Java or C# and API integrations is a benefit
  • Ability to work with JIRA Salesforce and Agile work management tools is an asset
  • Familiarity with data analysis and visualization tools such as Superset or Power BI preferred
  • Strong problem-solving critical thinking communication and presentation skills
  • Ability to collaborate effectively with cross-functional teams
  • Customer-focused mindset with commitment to delivering exceptional service
  • Ability to manage multiple projects and priorities simultaneously
  • Ability to travel up to 20% of the time

Nice to have

  • Self-starter
  • Customer-focused
  • Technically savvy
  • Collaborative
  • Adaptable
  • Organized

Day to day

  • Act as the technical bridge between Geotab’s ecosystem and partners and customers, translating business challenges into elegant technical solutions.
  • Lead discovery conversations requirements gathering technical demonstrations and presentations to support customer engagement and solution design.
  • Collaborate closely with revenue generating teams product customer success and channel partners to improve satisfaction drive retention and identify growth opportunities.