Sr. Account Director, Customer Growth

Skills
Software As A ServiceAccount ManagementAccount PenetrationCustomer BaseCustomer ValueDevelopment StrategyFostering
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Strong SaaS sales background with a proven track record of developing existing accounts and driving complex multi-stakeholder engagements
  • Domain knowledge in Spend Management is a plus
  • Ability to identify client pain points and create compelling business-value propositions
  • Out-of-the-box thinking and ability to replace existing solutions with Coupa's spend management portfolio including Coupa Pay and Coupa Supply Chain

Nice to have

  • Collaborative
  • Strategic
  • Customer-focused
  • Innovative
  • Relationship-driven

Day to day

  • Drive account expansion within existing customer accounts by identifying and closing cross-sell opportunities
  • Build and execute account development strategies that position Coupa as a leading Total Spend Management platform
  • Develop account penetration plans and tailored value messaging to engage key stakeholders and chief economic buyers