Sr. Customer Success Partner
Skills
Contract ManagementFairness OpinionsNeeds AnalysisOperations ManagementProject PlansRequest For ProposalRoot Cause Analysis
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Bachelor's Degree or equivalent MBA preferred
- 5+ years proven account management and sales experience with strategic National or Global accounts
- Experience managing complex solutions products and C-level relationships
- Proficiency with MS Office applications including Word PowerPoint and Excel
- Familiarity with reporting tools like Looker Analytics and PowerBI helpful
- Salesforce familiarity helpful
- Strong oral and written communication and interpersonal skills
- Outstanding multi-tasking time-management and organizational abilities
- Excellent analytical problem-solving skills
- Ability to travel up to 20% including overnight travel
- Demonstrated networking capabilities with professional demeanor and business maturity
- Ability to navigate large organizations and build internal partnerships
Nice to have
- Strategic thinker
- Customer focused
- Collaborative
- Detail oriented
- Professional demeanor
- Business maturity
Day to day
- Manage strategic enterprise accounts to grow and retain revenue within named technology clients
- Build and execute detailed account plans using customer insight competitive analysis and revenue tracking
- Partner cross functionally to solve issues maintain service levels and lead client business reviews
Hiring process
- Apply online now