Sr Customer Success Partner
Skills
Contract ManagementFairness OpinionsNeeds AnalysisOperations ManagementProject PlansRequest For ProposalRoot Cause Analysis
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Bachelor's Degree or equivalent
- 7+ years proven account management and sales experience
- Experience with complex solutions for strategic national or global accounts
- C-level relationship experience
- Proficiency with MS Office applications including Word PowerPoint and Excel
- Salesforce familiarity for tracking client information
- Strong oral and written communication skills
- Excellent multitasking time management and organizational abilities
- Strong analytical problem-solving and root cause analysis skills
- Ability to navigate large organizations and build internal partnerships
Nice to have
- Consultative
- Strategic
- Analytical
- Collaborative
- Organized
- Professional demeanor
- Business maturity
Day to day
- Manage strategic named accounts to grow revenue through consultative sales of background screening solutions.
- Build and maintain detailed account plans, identify opportunities, and coordinate cross-functional resources to penetrate accounts and protect existing revenue.
- Develop strong customer relationships, deliver business reviews, manage contracts and renewals, and resolve issues quickly to sustain high service levels.
Hiring process
- Apply now