RemotevilleRemote Sr IT Global Service Delivery Manager Job in UK Concentrix
Sr IT Global Service Delivery Manager Concentrix
£ -
Client-FocusedConflict ResolutionCost EngineeringCost ReductionDelivery ManagementIT Cost OptimizationIncident ManagementPresentationsService DeliveryService Delivery Management
Senior (5-8 years) - Expert (9+ years)
UK
169045+ employees
Enterprise
Role
Who you are
- Proven service delivery management or relevant IT experience (min 5 years)
- Excellent verbal and written communications skills
- Ability to manage multiple projects and maintain strict attention to detail
- Experience in conflict resolution and cost management
Desirables
- Client-Focused
- Conflict Resolution
- Cost Reduction
- Incident Management
What the job involves
- Serves as the primary IT contact for clients
- Builds strong relationships to enhance business opportunities
- Manages IT client communications and conflict resolutions
- Tracks and reports on IT incidents and deliverables
- Leads change management and client-focused IT initiatives
Company
Company mission
A global technology and services leader that powers the world’s best brands, today and into the future. We design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.Company benefits
- Private medical plans
- Great compensation package
- Retirement savings plans
- Paid learning days
- Flexibile workplaces
Company values
- Human-centered
- Tech-powered
- Intelligence-fueled