Sr. Manager, Solution Engineering
Skills
BusinessDefaultsInterest RatesMarketing AnalyticsPresalesProduct RequirementsProduct Road Mapping
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 3 years of Solution Engineering management experience in CRM Customer Service ITSM or related technologies
- 7-10 years relevant industry experience
- Exceptional soft skills and ability to influence within the organization
- Ability to work with cross-functional teams and drive meaningful outcomes
- Experience working with C level executives and providing credible insights
Nice to have
- Strategic thinker
- Hands-on leader
- Strong communicator
- Customer champion
- Transparent
- Collaborative
Day to day
- Lead a high-performing field-based Solution Engineering team and shape the team’s overall go-to-market strategy.
- Hire to plan, allocate resources across territories, and continuously evaluate performance to grow the business.
- Partner closely with Sales Leaders and Product Managers to improve pipeline health, win rates, customer outcomes, and product requirements.