Bachelor's degree in Computer Engineering or related field
Master's degree in Computer Science or related field preferred
Three years in Transportation Management or Distribution Management Technology preferred
Seven years in Software Development required
Ability to collect information, detect patterns, brainstorm, interpret data, integrate new information, and theorize to solve problems and make decisions
Strong skills in computer languages to write and update computer programs, including debugging and testing
Comfortable and effective with issues lacking clarity, structure or certainty
Strong verbal and written communication skills
Ability to document and maintain technical specifications
Possess a high degree of initiative
Desirables
Master's degree
Experience in Transportation Management
Experience in Distribution Management Technology
What the job involves
Support all phases of the Agile software development lifecycle, including gathering and analyzing user requirements, developing and testing code, responding to outages, and creating application system models
Design and develop enterprise-level software programs
Maintain and recommend software improvements to ensure strong functionality and optimization
Test the application using various testing strategies like Unit Testing, Integration Testing, System Testing, and Smoke Testing to ensure everything works before handing off build to the QA Team
Support defect resolution from user and QA testing
Provide 24x7 on-call support for Severity 1 issues
Manage SLAs for Severity 2 and 3 support tickets
Work with Product Owner to groom backlogs and provide capability
Ryder System, Inc. is a leading logistics and transportation company providing comprehensive supply chain, dedicated transportation, and commercial fleet management solutions. We cater to some of the world’s most-recognized brands with services such as full-service leasing, rental and maintenance, transportation services, freight brokerage, warehousing, e-commerce fulfillment, and last-mile delivery. Ryder is renowned for its third-party logistics, technology-driven innovations, environmentally friendly solutions, and commitment to corporate social responsibility, safety, and military veteran recruitment.