Bachelor's degree required in Computer Engineering or related field
Master's degree preferred in Computer Science or related field
7 years or more in Software Development required
3 years or more in Transportation Management and/or Distribution Management Technology preferred
Strong verbal and written communication skills
Ability to document and maintain technical specifications
Possess a high degree of initiative
Desirables
Strong communication skills
Ability to document
High degree of initiative
Debugging and testing skills
Problem-solving abilities
What the job involves
Support all phases of the Agile software development lifecycle, including gathering and analyzing user requirements, developing and testing code, and responding to outages
Design and develop enterprise-level software programs
Maintain and recommend software improvements to ensure strong functionality and optimization
Test the application using various testing strategies
Provide 24x7 on-call support for Severity 1 issues with a root-cause/corrective action mindset
Manage SLAs for Severity 2 and 3 support tickets
Work with Product Owner to groom backlogs and provide capability
Develop, document, and maintain technical specifications and design documentation
Provide comprehensive support to internal customers and peers to achieve resolution to outstanding problems and/or issues
Monitor application health by establishing dashboards and alerts
Ryder System, Inc. is a leading logistics and transportation company providing comprehensive supply chain, dedicated transportation, and commercial fleet management solutions. We cater to some of the world’s most-recognized brands with services such as full-service leasing, rental and maintenance, transportation services, freight brokerage, warehousing, e-commerce fulfillment, and last-mile delivery. Ryder is renowned for its third-party logistics, technology-driven innovations, environmentally friendly solutions, and commitment to corporate social responsibility, safety, and military veteran recruitment.
Company benefits
Comprehensive health and welfare benefits including medical, prescription, dental, vision, and life insurance
Disability insurance options
Paid time off for vacation, illness, bereavement, family and parental leave