Bachelor's degree in Computer Engineering or related field
Master's degree in Computer Science or related field preferred
7+ years of Software Development experience
3+ years of Transportation Management and/or Distribution Management Technology preferred
Ability to collect information, detect patterns, brainstorm, interpret data, integrate new information, and theorize to problem solve and make decisions
Strong command of computer languages to write and update computer programs including the ability to debug and test programs
Ability to be comfortable and effective with issues that lack clarity, structure or certainty
Strong verbal and written communication skills
Ability to document and maintain technical specifications
Possess a high degree of initiative
What the job involves
Support all phases of the Agile software development lifecycle which includes gathering and analyzing user requirements, developing and testing code, responding to outages, and creating application system models
Design and develop enterprise-level software programs
Test the application using various testing strategies like Unit Testing, Integration Testing, System Testing, and Smoke Testing to ensure everything works before handing it off to the QA Team. Provide 24x7 on-call support for Severity 1 issues
Manage Service Level Agreements (SLAs) for Severity 2 and 3 support tickets
Work with Product Owner to groom backlogs and provide capability
Develop, document, and maintain technical specifications and design documentation including solution diagrams, flowcharts, checklists, migration plans, and core solution documentation
Monitor application health by establishing dashboards and alerts
Provide comprehensive support to internal customers and peers to achieve resolution to outstanding problems and/or issues
Ryder System, Inc. is a leading logistics and transportation company providing comprehensive supply chain, dedicated transportation, and commercial fleet management solutions. We cater to some of the world’s most-recognized brands with services such as full-service leasing, rental and maintenance, transportation services, freight brokerage, warehousing, e-commerce fulfillment, and last-mile delivery. Ryder is renowned for its third-party logistics, technology-driven innovations, environmentally friendly solutions, and commitment to corporate social responsibility, safety, and military veteran recruitment.
Company benefits
Comprehensive health and welfare benefits
Medical prescription dental vision life insurance and disability insurance options
Paid time off for vacation illness bereavement family and parental leave