Sr Power System Support Engineer
Skills
JavaMicrosoft SQL ServerSQLC++DatabasesFortranOperator Training
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Strong knowledge in power systems domain, especially network modeling and SCADA applications
- Proficient in C or C++ programming
- Experience in information technology
- Excellent troubleshooting and debugging skills
- Strong customer communication abilities
Nice to have
- Positive attitude
- Strong communication skills
- Independent
- Team player
- Prioritization skills
- Ownership mindset
Day to day
- Provide expert L2/L3 support and technical assistance
- Troubleshoot and resolve customer issues
- Monitor and handle customer cases through call tracking system
- Assist with system configuration management and proactive monitoring
- Facilitate communication between customers and vendors