Remote Sr Power System Support Engineer Job in Sindlesham, UK GE Vernova

Who you are

• Provide Power System Application and IT support
• Serve as first point of contact for customers and global teams for troubleshooting
• Monitor customer cases and handle out of hours emergency calls
• Assist with installation and testing of patches, configuration management, system tuning
• Perform database cleansing, proactive system monitoring, and general system administration tasks

Desirables

• Attention to detail
• Strong communication
• Problem-solving skills
• Ability to work under pressure

What the job involves

• This engineer will be located at a customer site in Berkshire, United Kingdom providing Power System Application and IT support
• Provide a first point of contact for customers and work closely with GE Vernova global teams ( UK, USA) to troubleshoot and resolve all customer issues
• Monitor customer cases through the customer call tracking system, handle out of hours emergency calls, assist with the installation and testing of patches onto customer systems, configuration management, system tuning, database cleansing, proactive system monitoring, and general system administration tasks