Remote Sr. Pre-Sales Solutions Engineer Job in United States OpenSpace

Who you are

• Bachelor's degree in Architecture Construction Engineering or a related field
• 6+ years of experience in a technical sales or customer success role
• Proven track record of successfully closing deals and managing customer relationships in a hybrid work setting
• In-depth understanding of cloud-based software solutions particularly in the construction industry encompassing both in-person and remote usage scenarios
• Strong grasp of construction industry terminology and processes
• Excellent communication and presentation skills with the ability to articulate complex technical concepts to both technical and non-technical audiences
• Strong problem-solving and troubleshooting skills and effective project management skills
• Ability to build and maintain strong customer relationships fostering meaningful connections with customers in both in-person and virtual interactions
• Ability to work independently and as part of a team effectively collaborating with colleagues and clients

What the job involves

• Provide expert guidance to customers throughout the evaluation process ensuring OpenSpace's solutions meet their critical business needs
• Act as the first line of defense for technical pre-sales activities including RFP/RFI/RFQ responses conducting product demonstrations and overseeing pre-sales onboardings
• Analyze competitive landscape to identify opportunities for differentiation and proactively introduce OpenSpace's latest product features and enhancements to existing customers
• Cultivate lasting relationships with customers by actively engaging with them understanding their needs addressing concerns and gathering feedback to continuously improve their experience