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Sr. Pre-Sales Solutions Engineer
Skills
Construction EngineeringCustomer SuccessPresalesPresentation SkillsPresentationsProduct DemonstrationRequest For Proposal
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Bachelor's degree in Architecture Construction Engineering or a related field
- 6+ years of experience in a technical sales or customer success role
- Proven track record of successfully closing deals and managing customer relationships in a hybrid work setting
- In-depth understanding of cloud-based software solutions particularly in the construction industry encompassing both in-person and remote usage scenarios
- Strong grasp of construction industry terminology and processes
- Excellent communication and presentation skills with the ability to articulate complex technical concepts to both technical and non-technical audiences
- Strong problem-solving and troubleshooting skills and effective project management skills
- Ability to build and maintain strong customer relationships fostering meaningful connections with customers in both in-person and virtual interactions
- Ability to work independently and as part of a team effectively collaborating with colleagues and clients
Day to day
- Provide expert guidance to customers throughout the evaluation process ensuring OpenSpace's solutions meet their critical business needs
- Act as the first line of defense for technical pre-sales activities including RFP/RFI/RFQ responses conducting product demonstrations and overseeing pre-sales onboardings
- Analyze competitive landscape to identify opportunities for differentiation and proactively introduce OpenSpace's latest product features and enhancements to existing customers
- Cultivate lasting relationships with customers by actively engaging with them understanding their needs addressing concerns and gathering feedback to continuously improve their experience