Remote Sr. Product Success Manager Job in Scotland, UK Aha!

Who you are

• Six+ years' experience in product management or similar role
• Experience in fast-paced, high-growth technology companies
• Influenced or defined go-to-market processes
• Learned complex software applications and workflow methodologies
• Written clear instructions for questions and best practices
• Independently resolved difficult challenges

Desirables

• Customer-focused
• Product management experience
• Team collaboration
• Problem-solving
• Software application expertise
• Effective communication
• Fast-paced environment experience
• High-growth environment experience
• Market strategy understanding

What the job involves

• Guide the world's largest organizations in innovating and building software.
• Deliver responsive customer service using proven frameworks.
• Guide customers from demo to subscription, navigating procurement, legal, and security processes.
• Share best practices in setting strategy, capturing ideas, prioritizing work, and creating visual roadmaps.
• Help customers integrate Aha! software with their existing tools.
• Share customer feedback internally and test new product functionality.
• Mentor newer team members in demos, best practices, and integrations.

Application process

• Demo to active subscription
• Procurement process
• Legal process
• Security process
• Internal review of application