Remote Sr. Product Success Manager Job in UK Aha!

Who you are

• Six+ years' experience defining, managing, or launching new functionality at a growing software or technology company
• Influenced or defined the detailed go-to-market process used to achieve product and business goals
• Learned complex software applications and workflow methodologies
• Written clear instructions to answer questions and explain best practices
• Independently resolved hard challenges

Desirables

• Analytical Skills
• Customer Service
• Functionality
• Grief Counseling
• Jira
• Market Research
• Marketing
• Procurement
• Workload Prioritization
• Analytical

What the job involves

• Guiding the world's largest and most sophisticated organizations as they improve how they innovate and build software
• Delivering responsive customer service using our proven frameworks
• Guiding customers from initial demo to active subscription, through procurement, legal, and security processes
• Learning and sharing best practices for setting strategy, capturing ideas, prioritizing work, and creating visual roadmaps
• Helping customers integrate Aha! software with their existing tools (e.g. development systems)
• Sharing customer feedback internally
• Testing new product functionality as needed
• Mentoring newer team members as they lead demos, share best practices, and help customers with integrations