Remote Sr. Resident Consultant - LogScale & Next-Gen SIEM Job in Reading, UK CrowdStrike

Who you are

• 5+ years of experience with log management/SIEM solutions and SOAR in a professional services role
• Experience with pre-sales technical scoping and requirements gathering, and post-sales handoffs
• Knowledge of SIEM skills and best practices related to log analysis, data onboarding, parsers, search queries, dashboards, and alerts
• Intermediate knowledge of common Cloud providers such as AWS, GCP, and Azure and traditional IT services
• Experience creating configuration, automation and integration scripts with languages, tools and standards such as Python, Powershell, Javascript, YAML, REST API, GO, Cribl, Postman
• Experience developing documentation and transferring knowledge of deployments to customers and internal stakeholders
• Translating customer requirements and experiences into feedback for internal product and engineering teams
• Occasional travel required (20%)
• Strong problem-solving, written and oral communication skills in English

Desirables

• Industry certifications with SANS, ISC2, Amazon, Microsoft, Google
• SOC analysis and triage experience
• Integration experience with generative AI platform

What the job involves

• You’ll spearhead key efforts and become a trusted advisor to customers by answering technical questions, demonstrating Falcon LogScale and its NGSIEM capabilities, and laying out a technical vision of Falcon LogScale and/or NGSIEM roadmap for customers to follow.
• Working alongside Falcon NGSIEM and LogScale engineers and other cross functional teams, operationalizing LogScale NGSIEM within customer environments.
• Guide customers as they discover what Falcon NGSIEM and LogScale can do for them, help expand their use cases, and provide timely feedback to the Falcon NGSIEM and LogScale Product Management teams.
• Develop internal relationships to partner with key stakeholders to influence product enhancements that meet customer needs.