HealthcarePharmaceuticalBiotechnologyClinical Research
Role
Who you are
What the job involves
Maintain and expand a coordinated and scalable relationship strategy while executing a delivery model that ensures alignment with partnership agreements and client needs
Ensure consistency and quality of deliverables and support the effectiveness of the overall enterprise governance reporting and issue escalation model across drug development globally
Accountable for customer management of pharmaceutical and biotech clients and successfully managing key strategic accounts across the global clinical operations business unit
Grow and maintain strategic accounts while meeting DSO goals NPS targets contracted orders and revenue goals
Management of account or portfolio backlog and deliver revenue growth
Build long term strategic relationships with key client stakeholders
Manage full sales cycle with internal support
Travel and maintain contact with key customers and clients
Build and manage a strong pipeline meet KPIs and provide feedback to internal cross-functional teams as needed
Provide strategic partnership experience and drug development consultation for key and/or growth accounts with limited assistance
Ensure consistent and quality delivery of the client portfolio by supporting governance effectiveness and leading an issue escalation model for Fortrea globally
Responsible for delivery against MSAs and managing overall quality aspects of critical deliverables KPIs milestones quality audits and rebates operationalize MSAs and associated initiatives/projects
Initiate and/or maintain key interfaces with internal/external key stakeholders and senior executive teams based on client portfolio
Fortrea is a leading global provider of clinical development and patient access solutions, partnering with biopharmaceutical and medical device companies to drive healthcare innovation. Their extensive experience across over 20 therapeutic areas enables them to deliver clinical trial management and technology-enabled solutions, ensuring the accelerated delivery of life-changing therapies to patients worldwide.