RemotevilleRemote Sr. Technical Account Manager - Customer Onboarding Job in Sunnyvale, CA CrowdStrike
Sr. Technical Account Manager - Customer Onboarding CrowdStrike
$105000 - $160000
Computer ScienceAccount ManagementCustomer ServiceCustomer SuccessProject ManagementSoftware As A ServiceTechnicalTechnical Support
Senior (5-8 years) -
SunnyvaleCA
8895+ employees
Cyber SecurityAICloud ComputingSaaS
Role
Who you are
- Bachelor’s Degree or equivalent experience required.
- Professional fluency in English essential.
- Experience with Windows Server Operating Systems necessary.
- Knowledge of enterprise web technologies and security critical.
- Excellent customer service and communication skills required.
- Ability to travel up to 25% needed.
Desirables
- ITIL Cert
- PMP Cert
- Linux expertise
- Mac expertise
What the job involves
- Engage with a wide range of customers post-sale to lead them through the integration process.
- Document and overcome challenges during the Onboarding phase.
- Set customers up for long-term success and engagement.
Company
Company mission
CrowdStrike, a global cybersecurity leader, leverages its advanced cloud-native platform to protect critical enterprise areas such as endpoints, identity, and data. Utilizing AI and the CrowdStrike Security Cloud, the company delivers automated protection, elite threat hunting, and rapid, scalable solutions to stop breaches and ensure customer success.Company benefits
- Remote-first culture
- Market leader in compensation
- Competitive vacation
- Flexible working arrangements
- Comprehensive health benefits
- Mental wellness programs
- Paid parental leave
- Professional development opportunities
Company values
- Relentless Innovation
- Customer Centric
- Commitment to Security
- Integrity
- Inclusive Culture
Company HQ
RemoteFounders
George Kurtz (CEO)