Remote Staff Backend Engineer Job in London, UK Monzo Bank

Who you are

• You have a track record of technical excellence delivering resilient systems ideally behind consumer products.
• You have experience in solving human + tech problems at scale.
• You have technically led across 3-4 teams to solve complex optimisation problems.
• You have a quantitative mindset: you care about outcomes and you make data-informed decisions.
• You’re comfortable working in a cross-functional team that deals with ambiguity and have experience helping your team and partner team resolve that ambiguity.
• You have experience with or a strong desire to work with Machine Learning specialists to apply various models (including large language models) to real-world problems.
• You have demonstrable experience working with stakeholders especially non-technical stakeholders at the senior level.

What the job involves

• Partner with the Engineering Director supporting the collective and provide technical leadership across 3+ squads and ~20 engineers.
• Work collaboratively with product data and operational leaders to identify and execute on opportunities that further the organisation’s goals and strategy bringing the right level of clarity urgency and rigour as appropriate.
• Work on solving multi-faceted optimisation problems at scale such as how to maximise the leverage of technologies like LLMs to aid human workers or how to forecast schedule and efficiently route requests through a workforce of thousands of people and more generally solve high quality customer support at scale.
• Oscillate between contributing to high-level planning and strategy and organisational leadership and diving deep into the execution of problems and getting hands-on as necessary.
• Use your expert knowledge and experience to lead architectural discussions for the most complex systems in the collective.
• Keep a high bar for technical excellence in the collective through your own work highlighting the work of others and calling out when things haven’t quite met the bar.
• Pro-actively mentor sponsor and up-level engineers.

Application process

• Recruiter Call
• Initial Call
• System Design Interview
• Take home task or pair coding exercise
• Final interview including a behavioural and a leadership interview