Data EngineeringAmazon RedshiftData ModelingData ModelsExtract Transform LoadGoogle BigqueryScalaSnowflakeSnowflake CloudWorkload Prioritization
LondonUK
The intelligent heart of customer experience.
6515+ employees
Enterprise
Role
Who you are
8+ years of data engineering experience building, maintaining and working with data pipelines & ETL processes in big data environments.
Extensive experience with SQL, ideally in the context of data modeling and analysis.
Hands-on production experience with dbt, and proven knowledge in modern and classic Data Modeling - Kimball, Inmon, etc.
Proficiency in a programming language such as Python, Go, Java, or Scala.
Experience with cloud columnar databases (Google BigQuery, Amazon Redshift, Snowflake), query authoring (SQL) as well as working familiarity with a variety of databases.
Experience with processes supporting data transformation, data structures, metadata, dependency, ensuring efficient data processing performance and workload management.
Excellent communication and collaboration skills.
Thrive in ambiguous situations, possesses a proactive problem-solving attitude.
Desirables
Experience with BigQuery, Snowflake, or similar cloud warehouses.
Familiarity with AI tools and techniques that could be applied to data analysis and data transformation tasks.
Completed projects with dbt.
Familiarity with Lean/6 Sigma principles and an understanding of CRM analytics.
What the job involves
Collaborate with team members and internal stakeholders to understand business requirements, define successful analytics outcomes, and design data models.
Develop, automate, and maintain scalable ELT pipelines in our Data Warehouse, ensuring reliable business reporting.
Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery.
Work with data and analytics experts to strive for greater functionality in our data systems.
Design & build ELT based data models using SQL & DBT.
Zendesk is committed to revolutionizing customer experiences globally by providing exceptional service and innovative solutions to businesses of all sizes.