Staff Solutions Engineer
Skills
APIFull-Stack DevelopmentAccount ManagementAdoptionSalesSolutions EngineeringStack
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 7+ years in technical customer-facing roles such as partner engineering solutions architecture or sales engineering
- Experience working with enterprise merchants or global partners
- Strong hands-on expertise with APIs debugging integrations and supporting complex implementations
- Prior full-stack development experience and proficiency in at least one programming language
- Experience leading technical projects end-to-end in globally distributed multicultural teams
- Willingness to travel for onsite client meetings 10-20%
Nice to have
- Senior technical leader
- Trusted advisor
- Collaborative
- Client-focused
- Influential
- Adaptable
Day to day
- Partner with Sales and Account Management to support merchants integrating with the platform and co-sell the Developer Platform
- Design and deliver technical solutions such as proof-of-concepts custom reports sample integrations and troubleshooting support
- Act as a trusted technical advisor by translating business needs into scalable integration approaches and sharing product updates across audiences
Hiring process
- Submit up to 9 active applications within a 60-day period
- Reapply to the same role 90 days after previous review