RemotevilleRemote Strategic Customer Success Manager Job in UK ROI Hunter
Strategic Customer Success Manager ROI Hunter
£ -
Analytical SkillsCase StudiesCustomer EngagementCustomer SatisfactionCustomer SuccessMarketingOnboardingPerformance MarketingReturn On InvestmentSoftware As A Service
Mid-level (3-4 years) -
UK
Enabling e-commerce retailers to become more profitable by enhancing collaboration between marketing & commercial.
90+ employees
SaaSeCommerceB2B
Role
Who you are
- Hands-on experience in running Google and Meta Ads
- Minimum 3 years of experience as an Account or Customer Success Manager in Performance Marketing
- Strong business acumen and data analytics skills
- Desire to be part of a friendly and collaborative company culture
What the job involves
- Our Customer Success Managers act as associate partners to e-commerce retailers
- You will be responsible for the full customer cycle from onboarding to success
- Provide analytical and business insights to elevate client ROI and revenue
- Work with medium- and large enterprise clients across the UK and EU
- Strategize with clients and translate data insights into action points
Application process
- Complete a quiz show your CSM knowledge
- Online Introduction call with our Recruiter
- Meet your future leader (online or f2f)
- Discover more about the role by completing an activity and meet your buddy
- Show your skills during the presentation to all team leaders (3 people, online)
- Get the job offer
Company
Company mission
ROI Hunter is a product performance management (PPM) platform enabling retailers to understand and maximize product performance throughout the life cycle, facilitating better-informed decisions and increasing margins. By integrating product data from marketing and business operations, ROI Hunter helps marketers build and launch more profitable campaigns, making marketing efforts and business decisions like pricing or purchasing more efficient.Company benefits
- 33 days of holiday including bank holidays
- 5 paid sick days per year
- Quarterly performance bonus
- Education budget
- WFH Subsidy
- Company and team events
Company values
- Collaboration
- Impact
- Autonomy
- Growth
- Openness
- Support