How Remoteville checks and expires listings
Strategic Customer Success Manager
Skills
Analytical SkillsCase StudiesCustomer EngagementCustomer SatisfactionCustomer SuccessMarketingOnboarding
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Hands-on experience in running Google and Meta Ads
- Minimum 3 years of experience as an Account or Customer Success Manager in Performance Marketing
- Strong business acumen and data analytics skills
- Desire to be part of a friendly and collaborative company culture
Day to day
- Our Customer Success Managers act as associate partners to e-commerce retailers
- You will be responsible for the full customer cycle from onboarding to success
- Provide analytical and business insights to elevate client ROI and revenue
- Work with medium- and large enterprise clients across the UK and EU
- Strategize with clients and translate data insights into action points
Hiring process
- Complete a quiz show your CSM knowledge
- Online Introduction call with our Recruiter
- Meet your future leader (online or f2f)
- Discover more about the role by completing an activity and meet your buddy
- Show your skills during the presentation to all team leaders (3 people, online)
- Get the job offer