Strategic Partnership Manager - AI Safety

Skills
Software As A ServiceBusinessContract ReviewCustomer SuccessFinanceMicrosoft SurfaceProfessional Services
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 3+ years in partnerships account management customer success or sales operations
  • Experience managing multiple active relationships and projects simultaneously
  • Experience with enterprise procurement and legal teams
  • Exceptional attention to detail and CRM hygiene
  • Strong written communication
  • Comfortable working in Slack-heavy async-first environments

Nice to have

  • Proactive
  • Low ego
  • High ownership
  • Relationship builder
  • Energized by ambiguity
  • Discreet
  • Cross-functional communicator

Day to day

  • Act as the operational backbone for lab relationships and keep cross-functional workflows running smoothly.
  • Translate technical scopes into clear milestones and deliverables while coordinating calls prep materials and follow-up.
  • Own CRM accuracy manage contract progress and surface blockers early so deals and deliveries stay on track.

Hiring process

  • Application review
  • Online technical screen
  • Intro call
  • Technical interview
  • Experience & culture interview
  • Reference checks
  • Offer