Strategic Partnership Specialist
Skills
Business IntelligenceCustomer SuccessEasily AdaptableIdentifying New OpportunitiesNegotiationOracle DatabasePresentations
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 2+ years experience in account management procurement negotiations or customer success
- Bachelor degree or equivalent
- Excellent verbal and written communication skills
- Strong task prioritization and multi tasking ability with minimal supervision
- Self driven with accountability for results
- Ability to work in a team while delivering independent results
- High degree of knowledge of service industry preferred
- Experience with ERP systems such as Microsoft Dynamics Oracle SAP or Netsuite
Nice to have
- Adaptable
- Self-driven
- Analytical
- Team-oriented
- Customer-focused
- Strategic thinker
Day to day
- Manage and grow a book of business to strengthen strategic customer partnerships and drive retention
- Coordinate customer and hauling partner needs by processing service requests and supporting account management activities
- Analyze activity and recommend service changes or solutions to improve efficiency sustainability and overall customer experience
- Attend business reviews meetings and networking events while using CRM tools to track pipeline and customer updates daily
Hiring process
- Chat with talent acquisition team
- Meet with hiring manager and potential team
- Meet with one of the leaders