Strategic Planning Director: Key Accounts

Skills
Account PlanningBusinessBusiness DevelopmentBusiness InsightsFitHorizonProduct Road Mapping
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Proven experience in strategic account management business development or customer strategy roles in B2B
  • Strong commercial acumen and ability to build cases for growth
  • Excellent communication and influencing skills at C-suite level
  • Ability to synthesise complex customer market and product information
  • Cross-functional experience particularly with Product teams
  • Forward-thinking structured and strategic mindset

Nice to have

  • Strategic
  • Commercially minded
  • Influential
  • Cross-functional
  • Forward-looking

Day to day

  • Develop and maintain forward-looking strategic plans for key accounts, aligning customer objectives with business growth opportunities.
  • Build trusted senior-level relationships and lead strategic reviews that provide insight, thought leadership, and executive engagement.
  • Translate customer strategy into actionable product input, influence roadmap priorities, and identify upsell and cross-sell opportunities.

Hiring process

  • Submit application
  • Interview process with adjustments available
  • Contact HR for support if needed