RRemoteville

How Remoteville checks and expires listings

Zennio logoZennio

Support and Projects Engineer

Skills
C2Customer SatisfactionCustomer ServiceEnglishKNXLinuxTechnical Advisory
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Degree + Master's in Industrial Engineering or an equivalent engineering degree in the technological branch.
  • KNX advanced knowledge
  • DALI
  • Network configuration experience
  • Linux – basic knowledge
  • English level – C2/Native

Nice to have

  • Teamwork orientated
  • Adaptability
  • Proactive
  • Detail-oriented
  • Excellent communicator

Day to day

  • Responsible for providing technical advice to clients and carrying out Zennio solutions projects in accordance with established procedures, with the aim of increasing customer satisfaction.
  • Confirmation and validation of technical specifications with the client, project programming and documentation, with the goal of delivering a programmed and functioning solution according to the client's needs.
  • Commissioning of mockup rooms according to the client's needs to showcase the functioning solution to be offered.
  • Providing support, maintenance, and handling technical inquiries throughout the entire life cycle of the project/product to address technical issues ensuring good customer service and experience as expected.
  • Leading integrations with local software in collaboration with the HQ team to forge partnerships with other industry partners.

Hiring process

  • Sign up
  • We call you