RemotevilleRemote Support Desk Contractor Job in United States ExecOnline
Support Desk Contractor ExecOnline
$20 - $20
Conditional FormattingExcel FormulasHelp Desk SupportKnowledge AcquisitionPhone EtiquettePhone MannerPivot TablesProfessional Phone SkillsVBA Excel
Entry-level/graduate
United States
The Pioneer in Online Leadership Development
240+ employees
EducationB2BeCommerceSaaS
Role
Who you are
- Experience in customer support
- Strong written and verbal communication skills
- Familiarity with email and phone etiquette in sensitive situations
- Proficient with Salesforce or similar CRM
Desirables
- CRM experience
- Excel skills
What the job involves
- Serve as the primary contact for clients
- Address client queries and needs on the learning platform
- Provide effective customer support by email and phone
Application process
- Submit resume and LinkedIn profile
- Complete a questionnaire
- Multiple interviews over Zoom
Company
Company mission
ExecOnline aims to connect emerging leaders to their future potential through impactful online leadership development programs in partnership with top-tier business schools.Company benefits
- Career development courses
- Stock options
- 401(k) plan
- 20 days PTO
- Parental leave
- Flexible work arrangements
- Medical dental and vision plans
Company values
- Be Bold
- Lead with Purpose
- Collaborate Inclusively
- Act with Integrity