RemotevilleRemote Support Engineer (EMEA) Job in UK GitLab
Support Engineer (EMEA) GitLab
£ -
Continuous Integration And Continuous DeliveryCustomer Experience ManagementCustomer InteractionGitLinux System AdministrationRed Hat Certified EngineerReproductionStraceTriage
Junior (1-2 years) - Mid-level (3-4 years)
UK
Build software faster. The DevSecOps Platform enables your entire org to collaborate around your code. We're hiring.
2705+ employees
DevOps
Role
Who you are
- Manage customer facing cases throughout support lifecycle
- Excellent Linux systems administration knowledge
- Ability to use scripting languages and MVC frameworks
- Experience with Git and CI/CD
- Expertise in writing support content
- Communication skills for technical topics
- Familiarity with DevOps methodologies and technologies
What the job involves
- Interact with customers daily in complex environments
- Troubleshoot performance problems using Linux tools
- Collaborate with Product and Engineering teams
- Contribute to source code and improve documentation
- Build efficient support processes
Company
Company mission
GitLab is revolutionizing the way Development, Security, and Ops teams collaborate and build software, empowering organizations to deliver faster and more efficiently.Company benefits
- Health, finance, and well-being support
- All-remote work environment
- Flexible Paid Time Off
- Equity Compensation & Employee Stock Purchase Plan
- Growth and development budget
- Parental leave
- Home office support
Company values
- Collaboration
- Innovation
- Remote Work
- Diversity
Company HQ
San FranciscoFounders
Sid Sijbrandij (CEO)