RemotevilleRemote Support Engineer II Job in United States Frontline Education
Support Engineer II Frontline Education
$ -
SQLAnalytical SkillsProgramming ConceptsSupport EngineersTroubleshootingWorkload Prioritization
Mid-level (3-4 years) -
United States
Leading provider of school administration software for the #K12 education community.
995+ employees
EducationB2BSoftwareAnalytics
Role
Who you are
- Minimum three years of data manipulation experience with SQL
- Proficient in Excel and LDAP
- Strong analytical and problem-solving skills
- Experience with XML data and custom VB-Based Reports
- Ability to manage multiple projects with minimal supervision
- Strong communication skills and ability to present to groups
Desirables
- Six Sigma
- Project Management
What the job involves
- Consult with clients on data integration needs
- Analyze system capabilities and design customized solutions
- Handle Tier 3 technical escalations and complex support issues
- Create and modify custom reports and scripts
- Evaluate and verify system integrations and resolutions
Company
Company mission
Frontline Education is dedicated to empowering educators by providing innovative school administration software. By connecting solutions for student management, business operations, and human capital management, it aims to enhance efficiency and productivity in school systems. With a focus on data-driven insights, Frontline partners with school districts to foster educator effectiveness and student success across the K-12 landscape.Company benefits
- Competitive compensation
- 401k match
- ESPP
- Unlimited PTO
- Tuition reimbursement program for eligible college credit
Company values
- Empowerment
- Innovation
- Diversity
- Collaboration
- Servant Leadership