RemotevilleRemote Support Engineer II Job in United States iHerb, LLC
Support Engineer II iHerb, LLC
$41 - $84
ProtocolsDiplomacyFTPHypertext Transfer ProtocolReasoning SkillsSecure ShellTechnical SupportTelnetTroubleshooting
Junior (1-2 years) -
United States
Come join the movement....we are a vehicle to healthy living!
1360+ employees
eCommerceHealthRetailSaaS
Role
Who you are
- Must have experience with webhooks and APIs
- Proficient in scripting languages such as Python JavaScript Bash or PowerShell
- Experience in managing on-premises and cloud-based infrastructure
- Able to provide technical support training and mentorship
- High degree of accuracy attention to detail and multitasking abilities
- Excellent verbal written and communication skills with fluency in English
Desirables
- Python
- JavaScript
- Bash
- PowerShell
- AWS
- GCP
- Azure
- Kubernetes
What the job involves
- Proactively monitor and administer monitoring systems to ensure uptime and system availability
- Provide Tier I engineering support to internal teams like DevOps and Systems
- Respond to and resolve triggered alerts
- Assist with administrative tasks and projects for DevOps and Infrastructure teams
Company
Company mission
iHerb is committed to making health and wellness accessible to everyone. Since 1996, the company has dedicated itself to curating the finest selection of health and wellness products, emphasizing convenience and value. With a passionate team aiming for a healthier world, iHerb empowers individuals to enhance their well-being and values its employees through supportive workplace culture.Company benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Basic life insurance
- Eligible for 401(k) plan
- Time Off and Paid Sick Leave
- Paid holidays
- Eligibility for Restrict Stock Units and annual bonuses
Company values
- Customer Focus
- Empower People
- Entrepreneurial
- Diversity
- Simplicity