Remote Support Engineer Job in United States CompuGain

Who you are

• Solid understanding of OS basics, networking, and virtualization
• Familiarity with the enterprise environment
• Knowledge of web stack: HTTP, basic response codes and headers, cURL, REST API
• Experience working with database management systems
• Ability to swiftly identify and address user problems
• Ability to follow rules while taking initiative for non-standard solutions
• Excellent interpersonal skills and ability to articulate thoughts clearly
• Ability to quickly switch between tasks
• Ability to own decisions, accepting and recognizing mistakes
• Objectivity in evaluations
• Capacity for accepting constructive criticism
• Ability to accurately self-assess actions
• Ability to read and comprehend technical documentation

Desirables

• Experience with gRPC
• Experience with cloud infrastructure automation tools
• Knowledge of JS, Python, PHP, YAML, and JSON syntax

What the job involves

• Help external users and colleagues navigate challenges related to Nebius AI
• Accountable for performance of cloud services
• Identify service weaknesses and areas for improvement