RemotevilleRemote Support Engineer Job in UK GitLab
Support Engineer GitLab
£ -
Continuous Integration And Continuous DeliveryCustomer Experience ManagementCustomer InteractionLinux System AdministrationRed Hat Certified EngineerReproductionStraceTechnical SupportTriage
Mid-level (3-4 years) - Senior (5-8 years)
UK
Build software faster. The DevSecOps Platform enables your entire org to collaborate around your code. We're hiring.
2705+ employees
DevOps
Role
Who you are
- Experience in customer service lifecycle management
- Strong Linux systems administration skills
- Proficiency in scripting languages such as Ruby or Bash
- Expertise in Git and CI/CD
- Familiarity with DevOps methodologies and tools like Kubernetes
Desirables
- Ruby on Rails
- MVC frameworks
What the job involves
- Operate at the intersection of Support and Engineering
- Daily interactions with customers to resolve complex software issues
- Contribute to source code and improve GitLab documentation
- Participate in the creation of efficient support processes
Company
Company mission
GitLab is revolutionizing the way Development, Security, and Ops teams collaborate and build software, empowering organizations to deliver faster and more efficiently.Company benefits
- All remote work
- Flexible Paid Time Off
- Equity Compensation & ESPP
- Development budget
- Parental leave support
Company values
- Collaboration
- Innovation
- Remote Work
- Diversity
Company HQ
San FranciscoFounders
Sid Sijbrandij (CEO)