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Remote Support Engineer

Skills
Electrical EngineeringSupport Engineers
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Education as Electrical Engineer
  • Knowledge about PV inverter is a plus
  • English language skills at least on C1
  • Based in the UK
  • Driving license is extremely important
  • Experience dealing with customers in critical situations
  • Willingness to travel

Day to day

  • Provide first-level support for O&M issues, communicating with customers.
  • Handle GSP system tickets for O&M tasks, supporting regional service teams.
  • Record and report faults, deficiencies, and unusual occurrences, overseeing repairs and maintenance.