Remote Support Engineer - Robotics - Night Shift (UK ONLY) Job in Wallington, UK Dexory

Who you are

• Proven experience in remote monitoring and technical support of robotic systems or complex machinery
• Proficiency in using monitoring and diagnostic tools and software
• Excellent problem-solving skills and effective communication with technical and non-technical stakeholders
• Ability to work independently, prioritize tasks, and manage time effectively in a remote work environment
• Flexibility to work non-standard hours and experience with autonomous mobile robots is a plus

Desirables

• Easily Adaptable
• Reliability
• Remote Monitoring
• Remote User Support
• Robotics
• System Performance
• Technical Support
• Troubleshooting

What the job involves

• Ensure seamless operation of autonomous robots by remotely monitoring performance, diagnosing issues, and providing real-time support to clients and technical teams
• Maximize efficiency and reliability of robotic systems by handling alerts, defining tools for monitoring, and collaborating with engineering teams
• Prepare and deliver regular reports on system performance, incident trends, and improve overall reliability through identification of recurring issues