RemotevilleRemote Support Engineering Manager Job in San Diego, CA Canonical
Support Engineering Manager Canonical
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AWS Command Line InterfaceAngular CLIBusiness RequirementsCLICustomer SatisfactionEngineering ManagementKey Performance IndicatorsOperational ControlService-Level Agreements Angular CLI Business Requirements CLI Customer Satisfaction Engineering Management Key Performance Indicators Operational Control Service-Level Agreements
Senior (5-8 years) -
San DiegoCA
Enterprise open source, secured and delivered by the publisher of Ubuntu.
1480+ employees
Enterprise
Open for applications
Role
Who you are
- Extensive CLI experience with Linux at a technical level
- Leadership experience, preferably in team management
- Confidence under pressure, with high customer focus
- Proficiency in English and another language
- Excellent verbal and written communication skills
Desirables
- Knowledge of Linux Desktop OpenStack Public Cloud Virtualization technologies
- Contributing to Open Source projects
- Software development experience
- Support organizations experience
- Experience with Canonical's products
What the job involves
- Run world-class Support teams
- Solve deep technical problems on Ubuntu Server, Ubuntu Desktop, and public cloud
- Ensure customers are satisfied with services and team's technical excellence
Company
Company mission
Canonical delivers open source to the world faster, more securely, and more cost-effectively than any other company. They aim to accelerate the adoption and quality of open source globally, aiming to ship the most software by cores. Canonical values empathy, high intellect, passion for technology, teamwork, and energy.Company benefits
- 100% work-from-home
- Learning and development
- Competitive salary
- Recognition rewards
- Annual leave
- Priority Pass for travel
Company values
- Empathy
- Intellect
- Passion
- Teamwork
- Energy
Company HQ
LondonFounders
Mark Shuttleworth (CEO)