RemotevilleRemote Support, Technical Account Manager Job in London, UK Tanium
Support, Technical Account Manager Tanium
£ -
Customer SatisfactionCustomer SupportEndpoint SecurityIncident ResponseNetworkingNew ConceptsTechnical SupportTroubleshootingVbscript
Mid-level (3-4 years) -
LondonUK
See, control and protect every endpoint, everywhere, with the only Converged Endpoint Management (XEM) platform.
2050+ employees
Security
Role
Who you are
- 3+ years technical skills in networking, security, operations, scripting, or programming
- Ability to master new concepts and technologies
- Problem-solving skills with ability to convey problem statements and plans
- Comprehension of complex troubleshooting
- Good judgment in decision making
- Independently work on tasks with limited assistance
Desirables
- Customer support experience
- Hands-on Tanium experience
- Relevant technical certifications
- Experience in endpoint security, support, or incident response
- Utility scripting skills
What the job involves
- Serve customers by resolving technical issues and answering technical questions in a timely manner
- Improve overall enterprise customer experience with Tanium
- Apply technical skills, including scripting and debugging
Company
Company mission
Tanium leads the industry's paradigm shift in managing complex security and technology environments by integrating IT, Operations, Security, and Risk into a single platform to protect critical information and infrastructure at scale.Company benefits
- Volunteer time off
- Diverse and inclusive environment
Company values
- Innovation
- Security
- Collaboration