Remote System Engineer I Job in United States Oracle

Who you are

• Consult with clients on technical design decisions conduct technical training remotely with client resources such as Clinical Informatics IT Lab Analysts and Biomed
• Adhere to established processes methodologies best practices for technical implementations and documentation
• Advise on deployment strategies such as design impacts
• Engage in client support outside standard business hours as needed
• Establish and maintain a high level of client satisfaction
• Manage multiple work assignments to meet utilization targets
• Develop knowledge of CareAware and Fetalink products and services
• Consult with clients and internal teams on the deployment of hardware software and services
• Complete hardware and software installations for clients
• Perform technical troubleshooting and issue resolution escalate as appropriate

Desirables

• Cerner Millennium experience
• CareAware iBus experience
• Linux OS experience
• HL7 messaging knowledge
• interest in medical devices
• networking understanding
• strong communication skills
• adaptable to fast-paced environments

What the job involves

• Provide consulting implementation and upgrade services to clients for CareAware and Fetalink medical device connectivity products
• Work on deployments of hardware software and clinical workflow consulting
• Guide clients with upgrades and migrations of the CareAware platform
• Integrate lab analyzers anesthesia systems patient monitoring systems ventilators infusion pumps and medication dispensing cabinets
• Support clients through project events testing calls status meetings and conversion support
• Adhere to upgrade best practices troubleshoot device integration assess risk and mitigate findings
• Work with engagement management to ensure smooth client engagements