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Systems Analyst / Product Solutions Specialist

Skills
Computer ScienceBusinessControl SystemsData AnalyticsDemosEnergy ManagementSales
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Bachelor’s degree in Engineering Computer Science Information Systems or related technical field
  • Experience installing configuring or supporting software based or control system products
  • Direct experience working with end users and customers
  • Experience with complex system integrations such as SCADA BMS EMS or data integration platforms
  • Strong analytical and problem solving skills
  • Clear professional written and verbal communication skills
  • Demonstrated data analysis skills and attention to detail
  • Ability to organize and interpret quantitative and qualitative information
  • Strong teamwork and collaboration skills
  • Ability to adapt communication for technical and non-technical audiences
  • Willingness and ability to travel 30–40%

Nice to have

  • Energy management experience
  • Demand response knowledge
  • QA and support background
  • Training experience
  • AI ML interest
  • Remote team experience

Day to day

  • Install and configure energy management demand response and control system software for customers remotely and on site
  • Translate customer needs into business use cases and clear system configuration requirements
  • Test validate and support integrations perform customer acceptance tests and conduct health checks on active systems
  • Deliver training demos proof of concept support and QA testing for releases upgrades and demo environments
  • Collaborate with integrators developers project managers and customers to resolve issues improve processes and support energy efficiency programs

Hiring process

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