RRemoteville
Active Care Group logoActive Care Group

Systems Trainer (Fixed Term Contract)

Skills
Operating SystemsSystem ImplementationsTraining Delivery
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Demonstrating excellent customer service and support.
  • Possess excellent written and communication skills.
  • Ability to make sound decisions and handle escalation routes.
  • Ongoing development and continuous improvement of technology products.
  • Drive effective change management and collaborate to achieve goals.

Nice to have

  • Drive
  • Office 365 proficiency
  • ERP knowledge

Day to day

  • Facilitate and enhance onsite Systems Training and Implementation across the group.
  • Involve in the design of training packages and materials for training purposes.
  • Provide training representation within projects and develop end user documentation.
  • Identify best practices to increase efficiencies and document them.
  • Facilitate UAT testing for optimal end user experience.
  • Support during parallel runs prior to Go-Live and provide monthly reports on training effectiveness.