RRemoteville

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Tax Operations Specialist

Skills
Software As A ServiceADP PayrollInterest RatesLOOKUPPayroll SystemsPresentationsPrevention
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 3+ years of payroll tax experience at a payroll provider payroll SaaS or PEO
  • Hands-on knowledge of federal state and local filing requirements across multiple jurisdictions
  • Direct experience owning agency notices end-to-end and resolving cases from first email through live calls
  • Strong Excel skills including pivot tables lookups and gross/net and tax reconciliations
  • Working knowledge of payroll systems such as Check Gusto Rippling ADP or Paychex
  • Ability to build and interpret balancing reports from scratch
  • Deep agency fluency including POA/TPA processes Applied For handling filing frequencies wage bases withholding mechanics and notice triage
  • Excellent written and verbal communication with strong judgment and de-escalation skills

Nice to have

  • Scrappy
  • Ownership-driven
  • Clear writing
  • Root-cause focused
  • Calm under pressure
  • Collaborative

Day to day

  • Serve as Miter’s internal payroll tax expert and resolve complex tax situations for customers.
  • Own reactive tax support tickets including notices blocked filings W-2 and year-end issues balancing debits and tax setup questions.
  • Drive proactive tax setup reviews for high-risk customers during onboarding and create playbooks enablement docs and training that scale tax expertise across teams.

Hiring process

  • Recruiter Pre-Screen
  • Hiring Manager Interview
  • Presentation Round
  • Final Executive Interview