Remote Tax Preparer Job in Raleigh, NC The Job Network

Who you are

• Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns using commercial tax preparation software
• Passionate about helping clients navigate taxation complexities
• Committed to delighting and empowering customers
• Excellent customer service skills
• Excited to interact with customers through video and audio tools.
• Possess or be able to obtain any related State licenses, certificates, permits, or bonds
• Active Preparer Tax Identification Number (PTIN)
• Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria
• Must be willing and available to work a minimum of 20 hours per week.

Desirables

• passionate
• committed
• excellent customer service skills
• friendly
• confident

What the job involves

• You will help customers complete their taxes using Intuit TurboTax products.
• You will provide tax advice, full service return preparation, tax calculations, and manage product/software inquiries.
• You will utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to customers using everyday language.
• You will use video communication software to interact with customers, and document interactions to maintain accurate records.