How Remoteville checks and expires listings
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns using commercial tax preparation software
- Passionate about helping clients navigate taxation complexities
- Committed to delighting and empowering customers
- Excellent customer service skills
- Excited to interact with customers through video and audio tools.
- Possess or be able to obtain any related State licenses, certificates, permits, or bonds
- Active Preparer Tax Identification Number (PTIN)
- Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria
- Must be willing and available to work a minimum of 20 hours per week.
Nice to have
- passionate
- committed
- excellent customer service skills
- friendly
- confident
Day to day
- You will help customers complete their taxes using Intuit TurboTax products.
- You will provide tax advice, full service return preparation, tax calculations, and manage product/software inquiries.
- You will utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to customers using everyday language.
- You will use video communication software to interact with customers, and document interactions to maintain accurate records.