Mitek (NASDAQ: MITK) is a global leader in digital access, founded to bridge the physical and digital worlds. Mitek’s advanced identity verification technologies and global platform make digital access faster and more secure than ever, providing companies new levels of control, deployment ease and operation, while protecting the entire customer journey. Trusted by 99% of U.S. banks for mobile check deposits and 7,900 of the world’s largest organizations, Mitek helps companies reduce risk and meet regulatory requirements.

Learn more at www.miteksystems.com.

Mitek Systems

Instant digital identity verification. Easy and safe at every step.

Mitek is seeking a high-performing, analytically minded Sales Development Team Lead to act as a player-coach for our Sales Development team. This is a hands-on role -- the Team Lead will own an individual pipeline target while coaching, motivating and holding the team accountable for consistent execution and results. The successful candidate will combine strong prospecting capability with disciplined use of Salesforce and sales engagement platforms, using data to improve conversion, productivity and pipeline quality.

What You Will Do (Essential Responsibilities)

Individual Pipeline Generation:

Own and consistently achieve an individual qualified pipeline target, together with agreed activity, meeting and conversion KPIsGenerate pipeline through focused outbound prospecting and timely follow-up of inbound demand, intent signals and eventsEngage senior decision-makers across target accounts using coordinated, multi-channel outreach including calls, email and LinkedInResearch, map and penetrate enterprise accounts in partnership with Account Executives, creating clear points of view and relevant messagingQualify opportunities rigorously and ensure meetings passed to Sales meet agreed acceptance criteria and have clear next steps


Team Leadership and Performance:

Lead from the front by demonstrating the prospecting standards, preparation, resilience and ownership expected across the teamTranslate team targets into clear weekly and monthly priorities, monitor progress and take early corrective action where performance is off trackRun effective team cadences including daily focus sessions, weekly performance reviews, call coaching, role plays and structured one-to-onesCoach SDRs on discovery, objection handling, messaging, account planning and multi-threaded outreach, using live examples and recorded activityCreate a positive, accountable culture that recognizes strong performance, addresses underperformance constructively and keeps the team motivatedSupport onboarding and ongoing development, identifying individual strengths, skill gaps and practical development plans


Salesforce, Sales Engagement and Process Excellence:

Use Salesforce confidently to manage leads, contacts, accounts, activities, meetings and pipeline, maintaining accurate and timely CRM dataBuild and interpret Salesforce reports and dashboards to track individual and team performance, pipeline coverage, conversion and data qualityUse sales engagement platforms such as Salesloft to build, test and optimize cadences, task flows and multi-channel prospecting playsDrive consistent adoption of agreed processes, routing rules, qualification standards, CRM fields and source attribution across the teamIdentify workflow, data or tooling issues and partner with Sales Operations to improve efficiency, automation and reporting reliability


Analytics, Forecasting and Reporting:

Use data to understand the drivers of performance across activity, connect rate, meeting conversion, opportunity conversion, velocity and pipeline valueProduce accurate weekly forecasts for individual and team pipeline creation, clearly communicating risks, gaps and recovery actionsDiagnose performance trends by rep, segment, channel, campaign and account tier, turning findings into focused coaching and process improvementsTest messaging, cadences and targeting approaches using defined success measures, and scale what produces repeatable results. Provide concise, evidence-based updates to Sales and Marketing leadership on results, lessons learned and areas requiring support


Cross-Functional Collaboration:

Partner closely with Account Executives to agree on account coverage, handoff quality, follow-up expectations and feedback loopsSet messaging for key campaigns and targetsPartner and coordinate with Marketing and Sales Operations to improve targeting, lead management, campaign follow-up, messaging and funnel conversionRepresent the voice of prospects by sharing market feedback, common objections and emerging needs with relevant stakeholders


What You'll Need (Required Knowledge, Skills & Abilities)

 3+ years of successful B2B sales development experience in a technology or SaaS environment, including consistent achievement or overachievement of pipeline targets Previous experience coaching, mentoring or leading SDRs, with evidence of improving individual or team performance A strong personal track record of outbound prospecting with a focus on cold calling into complex buying groups Technical proficiency with sales automation systems and Salesforce, including pipeline management, activity tracking, reporting, dashboards and data hygiene Proficiency with a sales engagement platform including cadence management and performance analysis Strong analytical skills and the ability to convert funnel and activity data into clear priorities, coaching actions and forecasts Demonstrable ability to motivate others, set high standards, give constructive feedback and drive accountability without losing team engagement Excellent written and verbal communication skills, sound commercial judgement and the confidence to work with senior internal and external stakeholders Highly organized, resilient and comfortable balancing an individual number with day-to-day team leadership responsibilities


What Would Be Nice (Preferred Experience)

 Experience prospecting into enterprise accounts with multiple stakeholders and longer, more complex sales cycles Working knowledge of the identity verification, fraud, cybersecurity or financial services industries Experience with LinkedIn Sales Navigator, data enrichment or intent tools, conversation intelligence and sales forecasting platforms Experience partnering with Sales Operations on funnel reporting, lead routing, attribution or sales process improvement


We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The compensation listed is for base. Incentive compensation is part of the package.

We are proud to offer competitive salary ranges aligned to industry standards. Please note that our ranges are representative and individual compensation specifics may vary based upon experience level, professional competencies and geographic differentials.

Team Lead, Sales Development

What the job involves