RRemoteville

How Remoteville checks and expires listings

Paycor logoPaycor

Team Lead, Tax Services

Skills
BenchmarkingCustomer SatisfactionCustomer-Focused ServicePayroll AdministrationPresentationsService LevelsStrategic Thinking
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 4-year degree in Business Administration or related field preferred
  • 3+ years of HCM software, Paycor, or payroll tax experience preferred
  • Subject matter expertise within Paycor’s Tax systems and tax processes
  • Demonstrated knowledge of all areas of employment tax processing
  • Strong problem-solving skills
  • Effective in influencing and negotiating with customers
  • Strong oral and written communication skills with presentation abilities
  • Takes initiative with high degree of ownership and accountability
  • Highly organized with exceptional follow through
  • Experience with multiple departments, multi-tasking, and working independently
  • Excellent verbal and written communication skills
  • Excellent understanding of Microsoft Office including Outlook and Excel
  • Approachable and empathetic with a strong desire to learn and grow
  • Experience with SalesForce.com and/or customer management analytical software preferred

Day to day

  • Act as a Subject Matter Expert in coaching associates and partnering with managers in handling tax matters for customers
  • Maintain advanced knowledge of payroll tax processes and systems
  • Aid in the cross-team development of best practices and roadmap solutions for delivery to their team of associates

Hiring process

  • Interview process accommodations available for disabilities