RemotevilleRemote Technical Account Manager (Customer Success) - Cruise & Ferry Job in London, UK Neuron
Technical Account Manager (Customer Success) - Cruise & Ferry Neuron
£ -
Computer ScienceAccount ManagementCustomer InteractionCustomer SatisfactionCustomer SuccessInterpersonalNetworkingPost-Sales
Junior (1-2 years) - Mid-level (3-4 years)
LondonUK
We’re an AI-powered QoE management platform for things that move, like ships and planes.
105+ employees
Artificial Intelligence
Role
Who you are
- Proven experience as a Technical Account Manager
- Strong background in IP networking and SD-WAN deployments
- Bachelor’s degree in computer science or relevant field
- Excellent communication and interpersonal skills
- Strong analytical mindset and problem-solving skills
What the job involves
- Educate and train customers on products and solutions
- Tackle technical connectivity challenges
- Drive customer success and retention by understanding customer needs and goals
- Lead project management and delivery of customer-facing solutions
Company
Company mission
Neuron is dedicated to revolutionizing connectivity and digital experiences with AI-powered solutions for mobile assets, ensuring optimal quality of experience (QoE) in challenging environments.Company benefits
- Opportunities for hybrid office and remote work
- Competitive salary
- Health benefits, pension scheme, generous paid time off
- Performance-based bonus
Company values
- Innovation
- Customer Success
- Expertise
Company HQ
MiramarFounders
Kidsan Barnes (SVP, Cruise & Ferry at Neuron)