Remoteville

Remote Technical Account Manager II Job in United States Huntress

Technical Account Manager II Huntress
$120000 - $165000
Account ManagementCustomer SatisfactionCyber Threat IntelligencePost-SalesPresalesPresentation SkillsPresentationsTechnical SalesTechnical Support
Senior (5-8 years) - 
United States


Managed #cybersecurity without the complexity. EDR, M365 & SAT for the mid-sized and small businesses who need it most.
470+ employees
Cyber SecurityB2BSaaSSecurity


Role


Who you are

  • 4+ years in Technical Account Management, pre-sales, or similar roles.
  • Experience in endpoint or network security spaces such as AV, EDR, or incident response.
  • Excellent communication and presentation skills capable of engaging C-level executives.

Desirables

  • PowerShell
  • Python
  • Bash
  • AWS
  • Azure
  • GCP
  • MSP tools like RMMs and PSAs
  • Work with SIEM tools like Elastic, Splunk



What the job involves

  • Serve as the primary technical liaison after sales to ensure customer satisfaction.
  • Provide high-quality technical support and consultative insights to maximize value from the Huntress Platform.
  • Coordinate with internal teams to resolve technical issues and enhance customer experience.

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Company


Company mission

Huntress is dedicated to empowering small to midsize businesses by providing them with a fully managed security platform. Through expert analysis and custom-built technology, we safeguard endpoints, identities, and employees from cyber threats, helping businesses defend against attacks that target vulnerabilities across all organization sizes.




Company benefits

  • 100% remote work
  • Generous PTO policy
  • 12 weeks paid parental leave
  • Comprehensive health benefits
  • 401(k) with 5% contribution
  • Life and Disability insurance
  • Stock options
  • Home office setup fund
  • Education and development allowance
  • $75/month digital reimbursement
  • Access to BetterUp for personal growth



Company values

  • Security Focused
  • Customer Centric
  • Integrity
  • Inclusivity



Company HQ

Ellicott City
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