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Technical Account Manager II
Skills
Account ManagementCustomer SatisfactionCyber Threat IntelligencePost-SalesPresalesPresentation SkillsPresentations
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 4+ years in Technical Account Management, pre-sales, or similar roles.
- Experience in endpoint or network security spaces such as AV, EDR, or incident response.
- Excellent communication and presentation skills capable of engaging C-level executives.
Nice to have
- PowerShell
- Python
- Bash
- AWS
- Azure
- GCP
- MSP tools like RMMs and PSAs
- Work with SIEM tools like Elastic, Splunk
Day to day
- Serve as the primary technical liaison after sales to ensure customer satisfaction.
- Provide high-quality technical support and consultative insights to maximize value from the Huntress Platform.
- Coordinate with internal teams to resolve technical issues and enhance customer experience.