Remote Technical Account Manager III Job in United States Huntress

Who you are

• 6+ years of experience in Technical Account Management or pre-sales with a focus on security solutions.
• Strong understanding of network design hardening and troubleshooting.
• Excellent communication and presentation skills capable of presenting to C-level executives.
• Effective time management and organizational skills.
• Experience working in or with MSPs and/or VARs.

Desirables

• Malware expertise
• Threat intelligence
• Scripting languages
• Cloud platforms
• MSP tools
• SIEM tools

What the job involves

• Serve as the primary technical liaison post-sales.
• Ensure high-quality technical support with a consultative approach.
• Troubleshoot and resolve product issues to improve the customer experience.
• Coordinate with internal teams to deliver solutions that drive partner/customer satisfaction.
• Attend events and lead training sessions on product usage and best practices.