RemotevilleRemote Technical Account Manager Job in NAMER Automattic
Technical Account Manager Automattic
$73000 - $130000
Account ManagementConflict ResolutionCustomer InteractionLaunchesProject ManagementRisk ManagementTAMWeb TechnologiesWordpress
Junior (1-2 years) - Mid-level (3-4 years)
NAMER
4075+ employees
B2BSaaSeCommerceMedia
Role
Who you are
- Motivated by impact through rapid deployment and digital transformation.
- Adept at project management and timeline oversight.
- Experienced in influencing customer outcomes and managing high stakes risks.
- Skilled in conflict resolution and problem-solving.
- Ability to create structure in ambiguous situations and design effective processes.
Desirables
- WordPress expertise
- Web Technologies knowledge
- Project Management Skills
What the job involves
- Drive the adoption of WordPress and related products among customers.
- Lead discussions on product strategy and technical issues with senior leadership.
- Work closely with developers and senior engineers to advocate and guide customer projects.
- Develop close relationship with customers to deeply understand their needs and challenges.
- Empower customers to maximize the value of our products through strategic guidance and support.
Company
Company mission
Automattic is a leading technology company known for creating a suite of products that facilitate online publishing and e-commerce, including WordPress.com, WooCommerce, and Jetpack. Committed to making the web a better place, Automattic operates as a distributed organization with a diverse workforce, empowering users globally to succeed online through innovative technology solutions.Company benefits
- Global salary range based on local currency
- Read more about our compensation philosophy
Company values
- Innovation
- Customer Success
- Diversity
- Collaboration