RemotevilleRemote Technical Account Manager Job in United States Cedar
Technical Account Manager Cedar
$149000 - $162000
Account ManagementBusiness RequirementsEnterprise Solution DesignMid-MarketProject LeadershipSynthesizingTechnical Project LeadershipTechnical Solution DesignTechnical SystemsVoice Of The Customer
Mid-level (3-4 years) -
United States
A platform to align payers & providers, empowering consumers with optimized experiences from registration to billing.
605+ employees
HealthcareTechnologySaaSData Science
Role
Who you are
What the job involves
- Manage the technical aspects of Cedar’s relationship with our strategic and mid-market clients
- Externally liaise with operational and technical client stakeholders to drive product adoption and improve integration health
- Internally serve as the voice of the customer to key organizations - engineering teams account management and product managers
- Provide technical governance and develop technical account plans
- With leadership support manage client integration health and mitigate risks
- Proactively identify and triage issues produce plans of action and solution proposals and work cross-functionally with engineering counterparts for resolution or mitigation
- Groom tickets stories or requests
- Partner with Client Managers to build client partnership including QBR planning expansion strategy and cross-selling or upselling initiatives
Company
Company mission
Cedar’s mission is to empower individuals to easily and affordably pursue necessary healthcare while enhancing the integration throughout the healthcare ecosystem. By utilizing data science and interactive design, Cedar connects providers and payers, creating a streamlined experience for healthcare consumers.Company values
- Empowerment
- Innovation
- Accessibility
- User-centric